Question 1

How do I place my order?

Accepted Answer

You can place your order through our order form which is located in our linktree (Instagram bio!). Do dm us (@defybyyou) if you have any queries before submitting the form! 🥰

Question 2

Can I choose the colour and design of my resin?

Accepted Answer

Yes you can! If you have any specific design ideas, you can drop us a dm on our Instagram @defybyyou ☺

Question 3

How do I make my payment?

Accepted Answer

The only method of payment we are currently accepting is PayLah. After you complete the order form, we will message you on Instagram with your payment details 💗

Question 4

How long will it take to receive my order?

Accepted Answer

It will take one to three weeks (excluding mailing) depending on demand ☺️

Question 5

How should I care for my resin?

Accepted Answer

- Resin pieces should not be submerged in water. Resin is water-resistant, not waterproof.
- Resin objects should be kept away from direct sunlight. Exposure to direct sunlight for long periods of time might cause the resin to discolor and soften.
- Clean your resin pieces with a damp cloth and avoid using cleaning products. Avoid harsh chemicals like perfume, hair spray, cleaning solutions, nail polish remover, antibacterial hand sanitizer, etc. These solvents will react with epoxy causing it to become scaly, yellow, chip, or break down completely.
- Because the resin parts are all handcrafted, repeated dropping or severe handling may cause them to crack or fall apart.

Here's are some resin and payment related questions! Feel free to drop us a dm @defybyyou if your questions are not answered!

Frequently asked questions

How do I place my order?

Can I choose the colour and design of my resin?

How do I make my payment?

How long will it take to receive my order?

How should I care for my resin?

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